Thank you for shopping at autorendix.com. This Shipping Policy explains how we process and deliver domestic orders only. By placing an order on autorendix.com, you agree to the terms below.
1) Free Shipping
All orders ship free of charge. No shipping fees will be added at checkout.
2) Order Processing (3–15 Business Days)
- After payment is confirmed, we prepare your order within 3–15 business days.
- Processing time may vary based on product availability, order volume, or verification needs.
- Once your order ships, you will receive a shipment confirmation email (when available).
3) Delivery Time
Delivery time depends on the carrier and the delivery address. Any delivery time shown on the Site is an estimate and may be affected by:
- weather or operational disruptions
- carrier delays
- high-volume periods
- remote-area delivery limitations
4) Tracking
Tracking details are provided when available. In some cases, tracking updates may be delayed by the carrier.
If you need help locating your tracking information, contact our Customer Support team at [email protected].
5) Shipping Address Requirements
Please enter your shipping address carefully. We are not responsible for issues caused by:
- incorrect or incomplete addresses
- delivery failures due to unavailable recipients
- packages returned to sender because they were unclaimed
If you notice an address error after ordering, contact Customer Support immediately. We may not be able to change the address once processing has started or after shipment.
6) Multiple Packages
Your order may be shipped in more than one package. If so, you may receive separate tracking numbers for each shipment.
7) Delays Beyond Our Control
We are not liable for delays caused by events outside our control, including carrier disruptions, severe weather, natural disasters, labor disputes, or public health emergencies.
8) Lost, Damaged, or Missing Items
If your order arrives damaged, is missing items, or appears lost:
- Review the tracking status and confirm your shipping address.
- Check with household members, neighbors, or safe-drop locations.
- Email our Customer Support team at [email protected] with your order number and details.
We may request photos for damage claims and may work with the carrier to resolve the issue.
9) Contact
For shipping-related questions, please contact Customer Support:
Email: [email protected]
Website: autorendix.com
